Terms & Conditions.
Last Updated: September 2026
Standard operating procedures and liability frameworks for our engineering services.
1. Service Provision
By engaging our B2B Digital Agency, you agree to the scope of work defined in your specific Statement of Work (SOW). Whether you contract us for Mobile App Development (Flutter, Swift, Kotlin, React Native), Custom Web Development, E-commerce (Shopify, WordPress), or AI Automation, our deliverables are strictly limited to the agreed technical specifications.
We reserve the right to refuse service for projects that violate international laws, promote harm, or fail to meet our rigorous engineering standards (e.g., requests for "vibe coding" over architectural planning).
2. Intellectual Property Rights
Upon receipt of full and final payment, the intellectual property rights for the custom software, mobile applications, e-commerce platforms, and backend microservices we develop are transferred entirely to the client.
However, saro retains the rights to pre-existing proprietary tools, open-source configurations, and generalized AI pipelines utilized to expedite development, unless explicitly stated otherwise in a custom enterprise contract.
3. Limitation of Liability
While our elite engineers deploy highly secure and scalable enterprise architectures, saro shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the delivered software.
This includes, but is not limited to, damages caused by third-party API deprecations, unauthorized data breaches originating from client-managed servers, or fluctuations in AI model reliability. Our maximum liability shall strictly not exceed the total project fee paid by the client.
4. Governing Law
These terms are governed by internationally recognized business law principles. Any disputes arising out of these Terms and Conditions will be resolved exclusively through binding arbitration in the jurisdiction where our legal entity is registered, ensuring a fair and standardized legal framework for all B2B transactions.